- Remain calm. Keep your cool
- Do not challenge hijackers
- Do not fight to keep your vehicle
- Do exactly as you are told by hijackers
- Do not try and be smart e.g. throwing away your keys
- Even if you are shocked and terrified, try to understand exactly what the hijacker wants from you
- Keep your hands still and visible to the hijacker. Answer questions truthfully, especially with regards to firearms. If the hijacker finds out that you have lied, they are likely to become violent
- Do not reach for your purse or valuables and leave everything in the vehicle. Property can be replaced. Lives cannot!
- Surrender your vehicle and move away. Gather as much information as possible without posing a threat. For example, the number of hijackers; what they are wearing; their ages; any physical or facial features but do not stare at them
- If you have a baby or pet in the vehicle which they may not have noticed, tell the hijacker
- Phone police immediately after hijackers have left the scene. Take notice of any get-away vehicles and the direction they go together with any distinguishing marks on the vehicle
- Should you lose any personal belongings, give all the details to the police and put a stop on any bank cards that have been stolen. If you lose your cell phone, report it to your airtime provider. Change locks to any keys that have been taken.